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Delivery is directly to your door or workplace
“Amazing service! Great staff who promptly reply to messages. Cake was delivered on time, looks AMAZING and most importantly was absolutely delicious”
“The best cakes in town! I recently ordered two cakes, the Nutella Oozing Cake & the Ferrero Cake. Cakes were both fresh and super moist. Our guests are still talking about them till today.”
“Thank you Cake mail for the delicious cake. Besides the cake being amazing your customer service is 10/10… This is modern, efficient and very considerate to your customers”
“Ordered the Ferrero Fountain cake and not only did it look good, it tasted amazing. Loved that I can purchase it last minute and still have it delivered on time.”
“As if it’s not exciting enough to receive a Cake Mail delivery, but to taste it and discover that it’s every bit as scrumptious as it looks is just something else!”
“So efficient and gave me updates along the whole way of the same day delivery! Cake was amazing!”
Yes we do. the Cake Gods are here to save your day! We offer same day delivery if you order before 10:30am on weekdays and we will deliver your cake by 5:30pm. For Saturdays, we offer next day delivery if you order by 3pm.
Orders can be cancelled and a full refund will be issued, if Cake Mail is provided with 48 hours notice via email (firstname.lastname@example.org), prior to the delivery date scheduled.
Cake Mail delivers to Sydney Metropolitan and Melbourne Metropolitan as well as selected surrounding suburbs.
Deliveries regularly take place between Monday to Friday at 12:30pm to 5.30pm. Saturday deliveries regularly take place between 8:00am-2:00pm.
Delays may occasionally occur, due to heavy traffic or road work, however we will do our best to deliver close to the time-frame specified.
We are unable to specify an exact time for delivery, as all delivery drivers must follow a specific route to deliver all cakes by the times listed previously.
Please Note: We are unable to prioritise any delivery addresses, under any circumstances.
If someone is not there to accept the product, it will be left at the front door (if it is safe to do so) and you will be notified via email tracking.
You will receive a tracking link that will provide you with contact to your delivery driver, in here you will be able to direct your driver to leave your product wherever you would like on your premises or with a neighbour.
If your order is directed to an apartment, business or school, we will offer redelivery the following day to the same or different address.
Unfortunately not. We are unable to make any amendments or customisations to the product range that is listed on the website, as we do cater to a large amount of orders per day.
If you are based in Sydney, we do offer The Selfie Cake, which you can upload any photo you want which will be a repeated image printed on the cake. This includes the recipient, yourself, any graphic, logo or character of your choice. The possibilities are endless!
Some of our products do contain nuts. These products include the Ferrero Fountain (peanuts), The (Insta-famous) Nutella Ooze (hazelnuts), Kinder Ooze (hazelnuts), Scotch & Cake (peanuts), Gluten Free Nutella Deluxe (hazelnuts), It’s Wine o’ clock (peanuts) & The Bueno Surprise (hazelnuts).
All our other cakes contain traces of nuts. If you're ordering for someone with allergies, we recommend reading the full product description for ingredients and whether the product contains nuts or simply traces of nuts.
All our cakes are Halal friendly and do not contain alcohol or animal fat within the cake or frosting. Although there is no alcohol contained in the cake, we do have certain designs that include sealed alcohol bottles as a top decorator. These products include Scotch & Cake, Wine-O-Clock & Tipsy Cake.
As we process so many orders each day, we cannot customise cakes to suit specific dietary requirements. Each cake in our collection features different ingredients, which are listed on each of the product pages. Ordering Cake Mail for those with allergies is as simple as selecting the tastiest cake that will work for everyone. Each of the cakes from Cake Mail are certified Halal and do not contain any alcohol or animal fats in either the cake or the frosting. That said, please note that some of our cakes include small alcohol bottles for decorative purposes.